eBook: Download Hardwiring Excellence Purpose Worthwhile Difference ePub (KINDLE, PDF, MOBI) + Audio Version


  • File Size: 1876 KB
  • Print Length: 280 pages
  • Publisher: Fire Starter Publishing (December 5, 2014)
  • Publication Date: December 5, 2014
  • Language: English

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We already own this guide and purchased again so I have one in each of my offices. This particular is a great guide for hospital patient experience processes - easy to understand, easy to apply, with statistically proven results. Quint Studier writes from experience both as a patient as well as a hospital administrator! Absolutely worth the read!, You should allow this be my first hardwired Many thanks! Give thanks to you Mr Studer for writing an inspiring and positive book. Really, it is a manual for acheiving results, supported by personal experience and achievements. This program approaches customer care and quality through non-reflex participation of employees. This is a self-sustaining quality improvement program fueled by politeness, positivity and genuine interpersonal contact regardless of rank.

Hardwiring Excellence is complete with actionable instructions that are clear to understand. Soon after finishing this book, We ordered Results That Last., An excellent book and a " must read" for all those healthcare leaders and managers. This is the 3rd time which i have used this book with mostly new and/or inexperienced managers and it never fails to jump-start some excellent discussions and rousing ideas. Just good sense things that if we committed to doing everyday and requiring the same of all associates, the variations in any organization would be astounding. Nothing magical here, just how to offer great care, do the most elementary things - answer call lights, show respect, round for outcomes, and show appreciation. The dividends those deposits make are enormous. Give it a try - you have nothing to lose and so much to achieve!, Kansas Metropolis has several regional hospitals that are top ranked in the country such as KU Med and Children’s Mercy. The ideas in this book help teach healthcare industries how to improve performance within their organizations. #KC5stars, Perfect for implementing change., I love this kind of presenting this information. My only negative thought is that the guide evolves around providers and patients. It tends to leave 80% of the work force in the shadows. Known but not reconized as important to success. Not sure this is exactly what you wanted to do but that's the way I read it., We was warned it was a hard read, a challenge. Little scary thought to get started on an assigned reading. But this turned out to be a very interesting, carefully constructed, easy to read book. I loved how he laid it out and looped back throughout chapters on key elements. I had created recommend it to every amount of the hospital employees, not merely the "leaders" or bosses., Great books..... bought for all my Charge Nurses to read and have engaged in Studer concepts. Most people are happy with it and I'm also happy with the reading and the results of this great book. It will take you to the fundamentals and helps you to have a purpose, advantageous work and make a variation in others lives!

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Hardwiring Excellence Purpose Worthwhile Difference
Average Rating: 4.85
Votes: 8
Reviews: 1